Archives: FAQs
Does my subscription automatically renew?
If you purchased your subscription using Mastercard or Visa, your subscription will renew automatically for the duration of the subscription. […]
Read more »What are the delivery fees?
Delivery fees are added to the cost of the subscription and are shown when you add the subscription to your […]
Read more »Can I have more than one subscription?
Yes, you can have multiple active subscriptions for different products.
Read more »Can I pause or cancel my subscription?
You can pause or cancel your subscription at any time and renew at a later date. To manage your subscription, […]
Read more »When will my payment be taken?
Once you’re signed up for a subscription, we’ll automatically take the payment every week, fortnight or month from when the […]
Read more »How can I manage my subscription?
You can manage or cancel your subscription, change address, change payment method or renew subscriptions via the Subscriptions menu in […]
Read more »When are subscriptions delivered?
For weekly plans, you will receive the first order at the date and time selected during checkout and receive subsequent […]
Read more »How does a subscription plan work?
We offer weekly, fortnightly and monthly subscriptions on all products in addition to one-off purchases. You can select any of […]
Read more »Do you deliver to my area?
We currently deliver to customers in Lagos and Abuja. However, we’re growing fast and looking to add more locations soon.
Read more »Do you accept cash payments?
Unfortunately not. We decided to solely accept digital payment because it’s more convenient and it’s safer for our team than […]
Read more »Where can I buy Câm?
The easiest way is to order directly from our website. When you place your order, we’ll call you to confirm […]
Read more »How do I make a product suggestion?
Your feedback makes our day. If you have a bright idea or a product suggestion, please contact hello@camdairies.com. If we end […]
Read more »Can I return empty jars and bottles?
Yes. You can return empty bottles and jars and we’ll reuse or recycle them for free. We’re working on introducing […]
Read more »What are your jars and bottles made from?
We’ve gone to great lengths to banish plastic from our packaging. All our jars and bottles are made from glass […]
Read more »Are Câm products sweetened?
We never use artificial sweeteners, but we do get a helping hand from nature. Some of our products might contain […]
Read more »Are Greek yoghurt and Greek style yoghurt the same thing?
Yoghurt can only be called “Greek yoghurt” if it’s made in Greece. Greek style yoghurt refers to yoghurt that is […]
Read more »What is Greek style yoghurt?
Greek style yoghurt is thicker and creamier than regular yoghurt. Both are made from the same ingredients but the nutrients […]
Read more »What’s in Câm’s yoghurt?
Milk from local cows and live and active bacteria cultures – and that’s it. After pasteurising the milk and making […]
Read more »
