Privacy Policy

We at Câm Dairy Foods Limited (Câm) are committed to safeguarding the privacy of our site users. This Privacy Policy (“Policy”) is designed to provide you with information on how your personal information will be treated on this site in compliance with the Nigerian Data Protection legal regime. Please note that by using our site and agreeing to this Policy, you consent to our use of cookies in accordance with the terms of the Policy. This Policy applies to all personal data collected and processed by Câm and is part of Cam’s approach to comply with the various data protection laws and regulations in Nigeria. This Policy may be subject to change at any time without notice. Please review it regularly to stay abreast of any changes.

Collection of Personal Information

We may collect, process, store and use your personal information provided to us during your visit to our site and such personal information may be stored only for the period within which it is reasonably needed. This information may include information about your computer and about your visits to and use of this site (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and site navigation paths); information that you provide to us when subscribing to or contacting us through our site (including your name, email address etc.); information that you provide when completing a profile on our site (including your name, gender, date of birth); information that you provide to us when using the services on our site, or information that is generated in the course of the use of those services (including the timing, frequency and pattern of service use) and any other personal information that you choose to send to us.

Before you disclose the personal information of another person to us, please obtain their consent in respect of the disclosure and the processing of their personal information in accordance with this Policy. By disclosing such information to us, this consent will be deemed to have been sought and obtained. 

Before you disclose the personal information of another person to us, please obtain their consent in respect of the disclosure and the processing of their personal information in accordance with this Policy. By disclosing such information to us, this consent will be deemed to have been sought and obtained. 

Use of Your Personal Information

We use personal information made available through the use of our site to identify you and your computer and to enable your use of the services available on our site; to discharge regulatory responsibility; to deal with enquiries and complaints made by or about you relating to our site and to troubleshoot issues; to send you email notifications that you have specifically requested; to measure consumer interest in our products and services; to keep our site secure and prevent fraud and to customise your experience and serve you better.

Each time you provide us with personal information we aim to let you know how we intend to use it and ask you to give your consent to such use. We will always provide you with the ability to opt out of the use of your personal information in the manner described in this Policy.  

Câm will not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing without your express consent. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at hello@camdairies.com.  Please note that it may take some time for us to update our records to ensure your new choices are respected.

The services of other companies may be employed to help us in certain areas such as website hosting, marketing and market researching. In some cases, those companies may receive your information. We will always however endeavour to keep control of the use of your information in accordance with this Policy. 

All financial transactions on our site are handled through our payment services provider. The privacy policy of our payment services provider can be reviewed at https://paystack.com/terms.  We will only share your personal information with our payment services provider to the extent necessary for the processing of your payments via our site, refunding such payments and dealing with complaints and queries relating to such payments and refunds. 

Disclosure of Personal Information

Except as provided in this Policy, we will not provide your personal information to third parties. We may disclose your personal information to our affiliates, employees, officers, insurers, professional advisers, agents, suppliers or subcontractors to the extent reasonably necessary for the purposes set out in this Policy.

We may also be required to disclose your personal information to any authorised agency for investigation purposes. Where this is the case, we will do so to the extent required by law; in connection with ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights. We may also disclose personal information to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Cookies

A cookie is a small file stored on your computer’s hard drive and/or browser so that it can later be read back to allow web applications to respond to you as an individual. Cookies are features included in your browser and will store small amounts of data on your computer about your visit to the site. This data is used only for administration of the site system and in the compilation of statistics used by Câm. A cookie however does not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously even where you have accepted our use of cookies. If you do not want cookies and for further general information on cookies you may wish to visit http://www.allaboutcookies.org​.

Links to Other Sites

From time to time, our site may provide links to other sites that may also collect personal information about you. Câm is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our site has stringent security measures in place to protect against the loss, misuse and alteration of the information under our control but to the extent allowed by law, Câm assumes no liability for any damage you may suffer as a result of interception, alteration or misuse of information transmitted over the Internet. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. Personal information collected will only be kept for as long as is reasonably necessary in relation to the circumstances for which you are subscribed or registered to use the site or, for as long as you use the service or product that you are subscribed to, unless you have provided us with your consent to use the data for any additional purposes. Whilst we use all reasonable endeavors to protect your security in the manner described above, we consider that it is only appropriate to advise users that data transmission over the Internet and the World Wide Web cannot be guaranteed as 100% secure, and therefore that you use the site at your own risk.

Your Rights

Subject access

You have the right to see the personal data we hold about you. 

Inaccurate data

If you believe we hold inaccurate or incomplete data, please let us know and we will correct it. 

Withdrawal of consent

You have a right to withdraw consent at any time. However, your right to withdrawal shall not affect the lawfulness of processing when we have obtained your consent.

Objection to our use of your data

We will consider your objection to our use of your personal data. If, on balance, your rights outweighs our interests in using your personal data, then you can ask us to either restrict our use of it or delete it. In almost all cases relating to marketing, we will stop using that data at your request.

Restriction to use your data

There may be circumstances when you can restrict our use of your personal data. This includes (but is not limited to): 

  • You have challenged the accuracy of the personal data for a period which enables us to verify the accuracy of the personal data.
  • Your personal data are no longer necessary in relation to the purposes for which they were processed but they are required by you for the establishment, exercise or defense of legal claims
  • We have used your personal data unlawfully, but you have opposed to erasure
  • You have successfully made an objection to processing, pending the verification

Deletion

There are several situations when you can have us delete your personal data. This includes (but is not limited to):

  • We no longer need to store your personal data
  • You have successfully made an objection as indicated above.
  • You have withdrawn your consent to us using your personal data (and we do not have any other grounds to use it).
  • We have unlawfully processed your personal data. 

Portability

You have a right to request that any or all your information collected and processed by Câm be transferred to a third-party application, program or cloud services.

Applicable Law

This site is created and controlled in the Federal Republic of Nigeria. As such, the laws of the Federal Republic​ of Nigeria and the jurisdiction of the Nigerian courts govern this Policy, any disclaimers, copyright and use statements contained on the site and any legal matter resulting from the use or inability to use this site, without giving effect to any principle of conflict of laws. Notwithstanding the foregoing, Câm may seek recourse in any jurisdiction worldwide in order to restrain the unlawful use of any of the material contained in the site.

Questions?

If you have any questions about this Policy, do not hesitate to contact us through hello@camdairies.com

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